Case management

Case management: organization and provision of complex assistance coordinated by the case manager and provided to the child or their legal representatives, in order to help them to overcome their social difficulties, the successful resolving of which would allow avoiding possible violations of child rights and would create conditions for independent assurance of child rights and legal interests. The purpose of case management is to find the best solution to the problem and to provide a family with such assistance, which would not only help resolve the problems of the child and the family, but would also create conditions for the family itself to achieve the required changes that ensure child’s physical and mental security and their interests. 

Case management consists of: 
•    assessment of the need for the assistance for the child and (or) the family; 
•    organization of assistance; 
•    assessment of child’s individual needs, family’s social environment risk factors and child’s and family’s strengths; 
•    creation of a plan of assistance; 
•    implementation of the plan of assistance; 
•    monitoring of family; 
•    periodic organization of reviews of assistance plan and assessment of efficiency of assistance plan. 

The State Child Rights Protection and Adoption Service is not responsible for the coordination of the process of case management. The municipality is responsible for the assurance of the provision of preventive, complex and (or) other assistance for a child and a family, and the case manager and the social services institution are responsible for the coordination of process of individual case management. 

Description of procedure of case management.